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Accessibility
Please note that the external Lygon Street lift is currently out of order.
For step free access to Fringe Common Rooms, please call the Duty Manager on 0451 232 089 upon your arrival at Trades Hall and a staff member will guide you to the alternative step free entrance to Trades Hall. Once inside the building, there is a fully operational internal lift to reach level 1 and Fringe Common Rooms.
We sincerely apologise for any inconvenience.
You can search and filter for all access information on our website to find the events and information that meet your access needs.
Where this symbol is displayed, one or more sessions will be Auslan interpreted. Check the ‘Accessibility’ section on each event page for dates of Auslan interpreted sessions.
If you would like more information, please email info@melbournefringe.com.au.
There is a hearing loop available at the venue for people who are Deaf or hard of hearing.
This service enhances the live event experience for people who are blind or have low vision. An audio describer uses a small transmitter to describe what is happening in an event or how something looks at an exhibition. People using this service use a personal listening device enabling them to experience the event from anywhere in the space. Check the ‘Accessibility’ section on each event page for dates of audio described performances.
These performances are open to everyone but have been specifically designed to create a safe and welcoming environment for people who would benefit from a more relaxed environment – this could include people with autism, sensory sensitivities and/or learning disabilities, as well as those living with anxiety or who have experienced trauma. Check the ‘Accessibility’ section on each event page for dates of relaxed performances.
For these performances, captions are displayed on a screen enabling the audience to read what is being said. Open Captioning is always in view and cannot be turned off. Closed Captioning can be activated or deactivated by the viewer. Check the ‘Accessibility’ section on each event page for dates of captioned performances.
This symbol indicates that audiences can understand and engage with the event without a comprehensive understanding of the English language.
If you are Blind or have low vision, this rating system will help you decide if an event is suitable for you.
Fully Accessible – event is entirely sound-based with no visual component.
Partially Accesible – event is primarily sound-based with visuals only incidental to the work or sight isn’t essential to engage properly with the work.
If you are Deaf or hard of hearing, or if English isn’t your primary spoken language, this rating system will help you decide if an event is suitable for you.
Fully Accessible – contains no sound, music or dialogue so Deaf or hard of hearing audiences can engage fully with the event.
Partially Accesible – has minimal dialogue and some background music or sounds, or may be fully subtitled, so Deaf and hard of hearing audiences can have close to the full experience of the event.
You can book your tickets online via the event page or by calling Ticketing on 03 9660 9666. You can discuss any specific access needs by calling Ticketing on 03 9660 9666 or emailing boxoffice@melbournefringe.com.au.
If you need to, you can reach the Ticketing team through the National Relay Service at no additional charge.
TTY users: phone 13 36 77 then ask for 03 9660 9666
Speak and Listen users: phone 1300 555 727 then ask for 03 9660 9666
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) then type in 03 9660 9666
If you have a Companion Card, you qualify for a second ticket (free!) to bring along a companion. If you have a Carer Card, you qualify for a concession-priced ticket. To book, please call Ticketing on 03 9660 9666 or email boxoffice@melbournefringe.com.au.
Guide dogs and assistance animals are welcome at Fringe Common Rooms and at all our Festival venues – from public spaces to someone’s living room.
Arts Access Victoria (AAV) is Melbourne Fringe’s accessibility partner. AAV is dedicated to an ambitious agenda of social and artistic transformation for all Deaf and Disabled people. For more information, visit artsaccess.com.au.
Some performances have strobe or flash lights. This will be advertised on each event’s online listing and at the door at the venue. If you are sensitive to light, we encourage you to take precaution when seeing these shows.
Melbourne Fringe makes every effort to ensure that our accessibility information is correct. Please get in touch with us if you spot a mistake, or if you have any suggestions or feedback, call us on 03 9660 9600 or email info@melbournefringe.com.au.
